4.a. Wiki Application Discussion (week 6)

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DONALD SMITH26 Main Street Rochester, New York 14463Home: (585) 314-7891Office: (585) 237-7991E-mail: DSmith@gmail.com


Career Summary

Dynamic entrepreneur who utilizes technical skills, creativity, leadership and teamwork to design and execute solutions that increase productivity and customer value. Effective communicator with a combination of analytical and professional skills as a CEO, general manager, and process engineer/plant manager.

Professional Experience

Smith Home Improvement Incorporated, Rochester, New York, Owner/CEO, 10/2005 to present
  • Achieved annual gross sales of $875,000 from an initial business investment of $35,000, with accumulated assets of over $56,000
  • Designed and developed home remodels from site plan through design, ensuring compliance with all government policies and regulations
  • Handled all aspects of building construction renovations and build-outs with a safety (EMR) rating of 1.0
  • Managed a team comprised of 35 employees
  • Prepared project schedules and implemented effective procedures that improved productivity and minimized downtime
  • Negotiated contracts with major suppliers/builders across the United States
  • Monitored and controlled material and labor costs to maximize productivity.

South Plastics Corporation, Rochester, New York, General Manager, 2/2000 to 10/2005

  • Managed all phases of operations
  • Maximized sales and profitability by creating an environment that is merchandise driven and customer focused
  • Supervised 40+ employees throughout multiple departments
  • Prepared and managed company sales and expense budget guidelines for all (15) departments
  • Designed/implemented programs that increased production by 35 percent and increased customer satisfaction by 20 percent
  • Handled all customer feedback
  • Increased employee retention rate by 89 percent
  • Hired, trained and mentored 8 managers who were promoted to area supervisors
  • Implemented new safety guidelines and management track sheets which reduced accident reports by 78 percent.
  • Organized annual trade-show event (4 yrs) that increased the number of internships and gave back to the local community
  • Helped design and implement the first handbook covering company initiatives, goals and policies

Vents Incorporated, Saratoga Springs, New York, Process Engineer/Plant Manager, 3/1996 to 11/1999

  • Facilitated effective employee/labor relations environment within the production unit
  • Achieved 100 percent attainment of the monthly production schedule while adhering to prescribed quality control standards
  • Ensured inventory objectives and new product launch date schedules are met
  • Supervised all production related activity in support of new product launches and re-stage projects
  • Enhanced manufacturing productivity and efficiency by 76 percent by implementing improved work procedures

Education

Master of Business Administration concentration in management
University of Rochester
Rochester, New York

Bachelors of Engineering
Empire State College
Saratoga Springs, New York



Activities and Accomplishments
  • Board of Directors, United States Builders Association
  • Board of Directors, Tech Valley Assocation